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A Facility Helpdesk Operator acts as the first point of contact for staff and tenants who report facility-related issues. They log, prioritize, and coordinate maintenance and service requests to ensure the smooth operation of a facility.
Visitor Management Staff are responsible for welcoming, registering, and directing visitors while ensuring security and compliance with site protocols. They are often the first point of contact, serving as both a receptionist and a gatekeeper.
Traffic Marshals** are responsible for the safe and efficient movement of vehicles within a designated area. This includes directing traffic, guiding vehicles in and out of loading zones or parking areas, and ensuring pedestrian safety in high-traffic environments.
Ticketing Staff are responsible for the smooth operation of ticket sales, distribution, scanning, and guest support at events or venues. They serve as the first line of interaction for guests, ensuring a professional and efficient experience from entry to seating.